Privacy Policy
Cadencer is operated by Vizanalysis LLC. Effective October 4, 2026.
Who is responsible for your information
Cadencer is software that dance, fitness and arts studios use to run registration, scheduling, attendance, messaging and billing. When you sign up with a studio, your studio decides what information it collects about you and your family and how it uses it. Vizanalysis LLC stores and processes that information on the studio's behalf, as its service provider, and only to provide Cadencer to the studio.
For studio owners and staff, Vizanalysis LLC is responsible for your account information and for your studio's subscription.
What is collected
- Account details: name, email address, phone number, and a password (stored only as a one-way hash).
- Family and student details the studio or you enter: names, dates of birth, emergency contacts, and, where the studio asks for them, medical notes and costume measurements. Dates of birth, medical notes and measurements are encrypted when stored.
- Activity at the studio: classes, enrollments, bookings, attendance, waivers and forms you sign, photo-consent choices, and messages with the studio.
- Billing: invoices, payments and refunds. Card and bank details are entered into, and held by, our payment processor, Stripe; Cadencer keeps only the type, brand and last four digits.
- Notification settings: your email and text preferences, and, if you use the app, a device token so we can send you push notifications.
- Technical information: server logs and IP addresses, used to keep the service secure and working. Cadencer uses only the cookies it needs to keep you signed in and protect forms; it does not use advertising or tracking cookies.
How it is used
To run your studio account: registration, schedules, attendance, billing and payments, receipts and reminders, messages between you and the studio, and customer support. Also to keep the service secure and to meet legal obligations. Your information is never sold, and it is not shared for advertising.
Children
Information about children is provided by a parent or guardian, or by the studio with their permission. Cadencer does not knowingly collect personal information directly from children under 13. Older students may have their own sign-in where their studio allows it.
Who it is shared with
With your studio, and with the companies that help us run Cadencer, only as needed for that purpose:
- Stripe — payment processing.
- Twilio — text messages, if you turn texts on.
- An email delivery provider — receipts, reminders and messages.
- Google Cloud — hosting and database.
- Apple and Google — push notifications in the app.
- An error-monitoring service, configured not to receive personal information.
We may also disclose information when the law requires it.
Text messages
Texts are sent only if you turn them on, and the wording you agreed to is recorded. Reply STOP to stop and HELP for help. Message and data rates may apply.
How long it is kept
For as long as you have an account with the studio. When a student is archived, their personal details are anonymized after 24 months. Financial records are kept for as long as tax and accounting law requires.
Security
Connections are encrypted, sensitive details are encrypted when stored, staff accounts require two-factor sign-in, and each studio can see only its own information.
Your choices and rights
- See and download what the studio holds about your family, from “Your data & privacy” in your account.
- Correct your details in your account, or ask the studio.
- Ask for deletion from the same page. Some financial records must be kept for legal reasons.
- Turn off texts and emails at any time.
California residents have these rights under the CCPA, including to know, delete and correct personal information, and not to be discriminated against for using them. Because your studio is responsible for your information, requests usually go to the studio first; you can also contact us below.
Changes
If this policy changes in a way that matters, we will say so in Cadencer before the change takes effect.
Contact
Vizanalysis LLC, 145 California Ct, Mission Viejo, CA 92692. Email mate@vizanalysis.com.